Privacy Policy
Version 1.0
Last Updated: 24th October 2025
Introduction
This Privacy Policy (“Policy”) outlines Gameopedia AS’s (“Gameopedia”, “we”, “our” or “us”) practices in relation to the storage, use, processing, and disclosure of your personal data that we may access, or you may have chosen to share with us when you access or use the Services.
Please note that unless specifically defined in this Policy, capitalised terms shall have the same meaning ascribed to them in our Terms of Service, available at [link to Braigen TOS] (“Terms”). Please read this Policy in consonance with the Terms.
At Gameopedia, we are committed to protecting your personal data and respecting your privacy. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it. This Policy sets out the basis on which we will process any personal data we collect from you, we collect about you, or that you provide to us.
By providing us with consent to process your personal data, you acknowledge that we will collect, store, use, and disclose your personal data in accordance with this Policy.
The Data We Collect About You
We collect, use, store, transfer, or otherwise process personal data about you to provide you with, or in connection with, access and use of the Services, to the extent permissible under Applicable Law. Such personal data includes:
Identity Data: This includes data such as your first and last name, organisation name, designation, IP address, email address and address.
Profile Data: This includes data such as your username and password, and other details associated with your user account.
Contact Data: This includes data such as your email address and phone number
Content Data: This includes a record of the content posted by a user on the Services or otherwise provided to us while you access or use the Services or our website, such as files uploaded and feedback provided when using the Services, including the location, date, and time of submission of such data, as well as any other information contained in such data.
Usage Data: This includes information about how you interact with the Services and its interface for the purpose of feedback and analytics.
Data collected from your use of our Website through cookies, pixel tags, and other similar technologies; the date and time of your visit to the Website; the web page you visited immediately prior to visiting the Website and information about the browser or type of device you are using;
We do not access your mobile phone resources such as file and media (except as disclosed above in order to enable you to upload documents), contact list, call logs and telephony functions in relation to your access and use of the Services. However, we may access your camera, microphone, location or any other facility solely for the purpose of providing you access and to assist you in using the Services after obtaining your explicit consent.
We are required to collect your personal data to provide you with access to the Services. In certain cases, we are required to collect personal data as required by law, or under the Terms. If you fail to provide us such personal data as and when requested by us, we may not be able to perform our obligations under the arrangement we have with you or are trying to enter into with you (for example, to provide you with features of the Services). In this case, we may have to limit your access to or use of the Services (or part thereof).
We may also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data under Applicable Laws. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of the Services.
How We Collect Data About You
We use different methods, as permitted under Applicable Laws, to collect and process personal data about you. This includes:
Information you provide us: This is the information you choose to provide when you use the Services or when you correspond with us (for example, by email or chat, or through the Services). It includes information you provide when you register to use the Services, use a feature of the Services, share data through the Services, or report a problem with the Services. If you contact us, we will keep a record of the information shared during the correspondence.
Information we collect about you and your device: Each time you use the Services, we will automatically collect personal data including device and usage data. We collect this data using cookies and other similar technologies.
Information we receive from other sources including third parties and publicly available sources: We may receive personal data about you from various third parties such as analytics providers, advertising networks, search information providers, and other publicly available sources.
How We Use Your Personal Data and for What Purposes
We will only use your personal data in accordance with Applicable Laws. Most commonly, we will use your personal data to provide you with access to the Services, or to comply with a legal obligation.
You agree and acknowledge that by using the Services, you authorise us, our associate partners, and our Affiliates to contact you via email, phone, or otherwise. This is to ensure that you are aware of all the features of the Services.
In general, we will not use or disclose personal data except in accordance with the following purposes or activities:
To register you as a user of the Services;
To create your user account and verify your identity and access privileges;
To determine your eligibility for the Services;
To manage our relationship with you, including notifying you of changes to the Services;
To administer and protect our business and the Services, including troubleshooting, data analysis, system testing, and performing internal operations;
To deliver content to you;
To send you communication in relation to your use of the Services;
To monitor trends so we can improve the Services, including through surveys;
To improve our business and delivery models;
To perform our obligations that arise out of the arrangement we are about to enter or have entered with you;
To enforce our Terms;
To undertake marketing services, including sending you promotional messages;
To respond to court orders, establish or exercise our legal rights, or defend ourselves against legal claims;
To carry out screening or due diligence checks;
To detect and protect us against error, fraud, money laundering and other criminal activities;
To investigate, prevent, and take action against illegal or suspected fraud or money laundering activities and conduct forensic audits;
To address your grievances, feedback, or inquiries;
To detect, respond and recover from cybersecurity incidents; and
To ensure compliance with Applicable Laws.
Where Applicable Laws permit us to, we rely on your consent as a ground to process your personal data.
If you are based in the EU (or where Applicable Law does not permit us to rely on your consent to process personal data), we rely on the following legal bases for processing your personal data:
Legitimate interest, which means our interest in conducting and managing our business to enable us to provide you with the best Services and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to do so by Applicable Law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of a contract, which means we process your data where it is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract.
To comply with a legal obligation, which means processing your personal data where it is necessary for compliance with a legal obligation to which we are subject.
If you are based in the EU, we generally do not rely on consent as a legal basis for processing your personal data. However, we will obtain your consent before sending third-party direct marketing communications to you by email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we use your data.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by Applicable Law.
How We Share Your Personal Data
You hereby agree and acknowledge that any and all personal data pertaining to you may be shared by us with our group companies or third parties, including financial institutions, vendors, service providers, and business partners, for the purposes detailed in this Policy, in accordance with your consent where required under Applicable Laws.
You agree and acknowledge that by creating a user account in respect of the Services, you authorise us, our associate partners, and Affiliates to contact you via email or otherwise. This is to ensure that you are aware of all the features of the Services.
You agree and acknowledge that we may share data where we are required by law, or by any court, government agency, or authority, to disclose such personal data. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or to comply with any Applicable Laws and regulations.
Data Security
We implement adequate security measures to protect your personal data from unauthorised access, and such security measures are in compliance with the security practices and procedures as prescribed under Applicable Law.
Where you have been provided credentials to access the Services, or certain parts thereof, you are responsible for keeping these credentials secure and confidential. We will not be responsible for any unauthorised use of your personal data, or for any lost, stolen, or compromised credentials, or for any activity on your user account due to such unauthorised disclosure of your credentials. In the event your credentials have been compromised in any manner whatsoever, you should promptly notify us to enable us to secure your user account.
Cross-Border Transfers of Personal Data
The personal data that we process may be transferred to countries other than where you are based. For example, we transfer your personal data to India, Norway, and the Netherlands, where some of our processors are located. Where Applicable Law permits such transfer, we rely on consent to transfer such data. If you are based in the EU, we rely on standard data protection clauses that are approved by the European Commission for the transfer of personal data outside the European Economic Area.
You can find out more information about these transfer mechanisms by contacting us.
Data Retention and Destruction
You agree and acknowledge that your personal data will continue to be stored and retained by us for as long as necessary to fulfil our stated purpose(s) and for a reasonable period after termination of the Services in compliance with Applicable Laws.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Upon completion of the retention period for each category of personal data as described above, we shall delete or destroy, to the extent technically possible, personal data in our possession or control, or render the personal data into anonymised data, so that it no longer constitutes personal data, in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
Under certain circumstances and subject to Applicable Laws and the Terms, you may have the following rights in respect of your personal data:
Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to verify that we are lawfully processing it.
Request confirmation of whether your personal data is being processed.
Request the correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide.
Request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request for erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
Object to the processing of your personal data where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation which makes you want to object to processing on this ground, as you feel it impacts your fundamental rights and freedoms. You also have the right to object to the processing of your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data’s accuracy.
Where our use of the data is unlawful, but you do not want us to erase it.
Where you need us to hold your personal data even if we no longer require it, as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide your personal data to you or to a third party you have chosen in a structured, commonly used, and machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain parts of the Services to you. We will advise you if this is the case when you withdraw your consent.
If you wish to exercise any of the rights set out above, please write an email to the Grievance Officer, whose details are mentioned in Section 14 of this Policy.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally, it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Links to Third Party Websites
The Services may contain components provided by or links to and from the websites of our partner networks, service providers, financial institutions, and advertisers (“Third Party Services”). Please note that the Third Party Services that may be accessible through the Services are governed by their own privacy policies. We do not accept any responsibility or liability for the policies or for any personal data that may be collected through such Third Party Services. Please check their policies before you submit any personal data to such websites or use their services.
Cookies
Cookies are small data files that are stored on your device. We use cookies and other tracking technologies to distinguish you from other users on the Services and to remember your preferences. This helps us provide you with a good experience when you use the Services and also allows us to improve the Services.
We identify you by way of using cookies. The cookies shall not provide access to data in your device such as email addresses or any other data that can be traced to you personally. The data collected by way of cookies will allow us to provide you with a tailored and user-friendly experience. The cookies shall enable you to access certain features of the Services. Most devices can be set to notify you when you receive a cookie or prevent cookies from being sent. If you prevent cookies from being sent, it may limit the functionality that we can provide when you access the Services.
Additionally, you may encounter cookies or other similar technologies on certain pages of the Services that are placed by third parties. We do not control the use of cookies by such third parties.
Business Transitions
You agree and acknowledge that in the event we go through a business transition, such as a merger, acquisition by another organisation, or sale of all or a portion of our assets, your personal data may be among the assets transferred.
Change in Privacy Policy
We keep our Policy under regular review and may amend it from time to time, at our sole discretion.
The terms of this Policy may change, and if they do, these changes will be posted on this page and, where required by Applicable Laws, notified to you.
Grievance Officer
You may contact us at support@braigent.ai with any enquiry relating to this Policy or an enquiry relating to your personal data (including reviewing or updating). You can also do so by writing to our Grievance Officer at the address provided below:
Name: Karan Madon
Email Address: karan.madon@gameopedia.com
If you are based in the EU/EEA, and you are dissatisfied with the way in which we have handled your personal data or any privacy query or request that you have raised to us, you have a right to complain to the appropriate National Data Protection Authority (“DPA”). To find the contact details of the DPA in your country of residence, please visit https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.